2.1 These are the terms and conditions on which your Booking is made and your Holiday will be provided to you.
2.2 When you submit a booking form to us, we and the Owner are under no obligation to accept that booking.
2.3 We will provide you with written confirmation once we have, acting as agents for the Owner, accepting your Booking, these terms and conditions become binding on us, you, and the Owner. To be clear: Booking is a contract between you and the Owner – we act only as the Owner’s agent.
2.4 Once we have confirmed your Booking you will only be able to cancel in accordance with clause 7 below. However, if you contact us, we may be able to extend your Holiday or change the identity of or the number of persons in your party, but this is subject to availability and the Owner’s agreement. Accordingly, we cannot guarantee that this will always be possible.
2.5 You are responsible for ensuring the details you provide on the booking form you submit to us are correct and whilst we will try to assist you, we cannot be liable for mistakes in information that you have given to us.
2.6 Every Booking has a reference : Name & Date. Please quote this in all correspondence with us relating to the Booking.
2.7 If you make a telephone booking, we will provide you with confirmation of the Booking over in writing after the call.
2.8 You agree that you will provide a Party List prior to arrival.
2.9 You agree to arrive at or after the Check-in time (usually 4pm, but please check the property details) for the Booking (unless you notify us otherwise and we agree the same in advance).
2.10 The Property will not be available at any time outside of the Holiday and we may retain the Cautionary Deposit or otherwise charge you a reasonable sum for any costs incurred by us or the Owner if you have not left the Property at the Check-out time, before 10am. Please inquire if you would like to check out later, but this will depend on the host and could affect the following booking. Late check-out fee may be requested.
2.11 You confirm that the person making the Booking is over the age of 18.
2.12 You appreciate that, while we keep our illustrations, photographs and other imagery as up to date as possible, they are only illustrative and are subject to change.