8.  REFUNDS FOR FULL PAYMENTS BOOKINGS

8.1 To receive a full refund, guests must cancel within 72 hours of booking, and the cancellation must occur at least 14 days before check-in.

Any booking made within a 14 day period must be cancelled within the 72 hour period to receive a full refund

8.2 Guests that cancel 60 days before check-in will receive a 50% refund.

8.3 If guests cancel 14 days or less before check-in they will not receive a refund.

8.4 Cancellations received after 12 noon are not effective until the following working day.

8.5 To receive a refund guest will need to provide bank details in a written email to Greenway Retreats. Expect refund to be received within 5-7 working days.

REFUNDS FOR PART PAYMENT BOOKINGS

8.6 100% deposit refund for cancellation 60+ days before check in date.

8.7 50% deposit refund for cancellation 30-59 days before check in date.

8.8 0% deposit refund for cancellation 14-29 days before check in date.

REMAINING BALANCE

8.9 Remaining balance is due 14 days before the check in date.

8.10 If paid at the time of booking, a full refund of the remaining balance is available up to 30 days before your check in date.

8.11 Once the full balance has been paid within the 14 days before check in, no refund will be issued.

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