9. ALTERATIONS TO A BOOKING

The period is which alterations will be honoured are within 24 hours from making a booking to 14 days prior to arrival date of the reservation.

9.1 If you wish to amend any part of your booking arrangements after a confirmation has been sent out, you must inform Greenway Retreats in writing as soon as possible.

We will alter a booking if it can be accommodated.

Whilst we will do our best to do this, we cannot guarantee that we will be able to meet your requested changes.

If we are unable to amend your reservation and you do not wish to proceed with the original booking we will treat this as a cancellation by you.

9.2   If the total value of the new stay is less than the original booking pre-payment, any difference is forfeited.

9.3   If the total value of the new stay is more than the original booking pre-payment, the remaining balance is payable and payment in full is required at the time of amendment.