9. ALTERATIONS TO BOOKING

The period is which alterations will be honoured are within 24 hours from making a booking to 14 days prior to arrival date of reservation.

9.1     The amended booking is on a like for like basis (same rate type, same property, same number of rooms and type of rooms, and the same stay duration, same number of guests); for example, moving dates, but keeping the same amount of nights per reservation.

9.2   If the total value of the new stay is less than the original booking pre-payment, any difference is forfeited;

9.3   If the total value of the new stay is more than the original booking pre-payment, the remaining balance is payable and payment in full is required at the time of amendment.

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